1. Acceptance

By accessing or using SimpleChime, you confirm that you:

• Are authorized to represent your organization (if applicable)
• Agree to comply with these Terms and all applicable laws
• Accept responsibility for all activities under your account

If you do not agree, you should not use the service.

2. Services

SimpleChime provides a communication and engagement product designed for healthcare practices, including:

• Patient messaging (SMS and digital communication)
• Appointment scheduling and reminders
• Digital forms, document sharing, and intake
• Payment notifications and communication workflows

Features may evolve over time to improve performance and usability.

3. Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use SimpleChime only for lawful and authorized purposes
• Ensure that patient communication complies with applicable privacy laws

You are responsible for all activities conducted through your account.

4. Communication Consent

By using SimpleChime, you acknowledge that:

• You are responsible for obtaining patient consent before sending messages
• Communications sent through SimpleChime are initiated by your organization
• You must comply with applicable messaging regulations
• SimpleChime acts as a service provider and does not control message content

5. Integrations

SimpleChime may integrate with external systems such as:

• Electronic Health Records (EHRs)
• Payment processors
• Scheduling tools

We are not responsible for the performance or policies of third-party services.

6. Availability

• We do not guarantee uninterrupted or error-free operation
• Maintenance, updates, or external factors may cause temporary disruptions

7. Payments

• You agree to pay all fees associated with your subscription
• Fees may vary based on usage, features, or plan
• Late or failed payments may result in service suspension
• All fees are non-refundable unless stated otherwise

8. Ownership

• SimpleChime and its content, features, and technology are owned by us
• You may not copy, modify, distribute, or reverse-engineer the platform
• You retain ownership of your own data and content

9. Prohibited Use

You agree not to:

• Use the service for spam or unauthorized messaging
• Send harmful, misleading, or illegal content
• Attempt to disrupt or compromise system security
• Access data that does not belong to you

10. Liability

• SimpleChime is not liable for indirect, incidental, or consequential damages
• We are not responsible for communication failures caused by carriers or external systems
• Total liability is limited to the amount paid for the service

11. Termination

• We may suspend or terminate access if you violate these Terms
• There is suspected misuse or security risk
• Required by law

You may stop using the service at any time.

12. Changes

We may update these Terms periodically. Continued use of SimpleChime after changes means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of, without regard to conflict of law principles.

14. Contact

For questions about these Terms: