SimpleChime connects to your existing office phone number and patient communication channels. Calls, texts, and online bookings flow into one dashboard, while automation and AI handle routine tasks like reminders, follow ups, and answering common patient questions.

SimpleChime is built for medical practices and clinics of all sizes, including primary care, specialty practices, and multi-location groups. Any healthcare team looking to reduce manual call handling and streamline patient communication can benefit.

SimpleChime addresses missed calls, long hold times, no-shows, and the time spent on manual scheduling and reminders. It reduces the volume of repetitive phone work so your team can focus on patient care instead of administrative tasks.

No. SimpleChime works alongside your EHR rather than replacing it. It handles patient communication and scheduling while your EHR continues to manage clinical records and documentation.

Yes. SimpleChime works with your current office number, so patients can keep calling and texting the number they already know without any disruption.

Most practices can get started quickly with minimal disruption to daily operations. There's no special hardware required, and our team guides you through connecting your existing number and systems.

Yes. SimpleChime syncs with your scheduling system in real time, so appointments booked through calls, texts, or online scheduling stay up to date and avoid double bookings.

Yes. All calls, texts, and messages are tied to the right patient record automatically, giving your team a unified view of every conversation without manual entry.

Yes. SimpleChime is built with HIPAA compliance in mind, including secure messaging, encrypted data, and a signed Business Associate Agreement (BAA) to protect patient information.

SimpleChime supports SMS texting, phone calls with AI voice assistance, email, digital fax, and website chat, all managed from a single platform.

Yes. The AI voice assistant can schedule, reschedule, and cancel appointments directly with patients over the phone, reducing the need for manual call handling.