(385) 208-4770
Primary care practices field calls all day, from same-day sick visits to refill questions. SimpleChime is primary care software that handles booking, reminders, texting, calls, and fax in one place, so your front desk keeps up and your providers stay on schedule.
Family practices see patients of every age for sick visits, annual wellness exams, and ongoing chronic care, often with a busy front desk managing the phones. SimpleChime is family practice software for patient communication, and it works alongside your family practice management software, from solo providers to multi-provider practices.
Patients book from their phone at any hour instead of calling during your busiest hours. SimpleChime works as a family medicine online scheduling solution that frees up your phone lines.
Hi Maria, a reminder of your visit on Tue at 9:30 AM. Reply to confirm or reschedule.
Confirmed, see you then
Also sent by emailAutomated family practice appointment reminders go out by text and email before each visit, so fewer slots go unused and staff skip the reminder calls.
Patients text your practice with scheduling, billing, and prescription questions, and your team replies from one shared inbox instead of returning calls.
2 available 1 on a call
Monday mornings and flu season bring call spikes your front desk can’t absorb alone. The AI Voice Assistant answers routine calls, and the phone system routes the rest.
Patients overdue for an annual wellness visit or a chronic care follow-up are easy to lose track of. Patient Recall finds them and reaches out by text and email, using workflows you customize.
Referrals, lab results, and records still move by fax in primary care. SimpleChime keeps fax and internal coordination in the same platform as patient messages.
A patient calls during the morning rush, and the call is answered and routed. They book a visit online, sign consent forms before arriving, and get a reminder before the appointment. Specialist referrals and lab results arrive by fax in the same platform. When the patient is due for an annual wellness visit, Patient Recall reaches out.
Whether you run a traditional family practice or a direct primary care model, look for a platform that works alongside your EHR and covers:
| What to check | Why it matters |
|---|---|
| EHR or practice management integration | Visits and messages sync without re-entry |
| Two-way texting with a shared inbox | Patients get answers without a callback |
| Online booking | Patients schedule without calling |
| Text and email reminders | Fewer missed visits, no manual calls |
| Call coverage at peak hours | Patients reach someone during the morning rush |
| Recall outreach | Patients due for wellness visits and follow-ups return |
| Fax in the same platform | Referrals and records stay with patient messages |
Scheduling, reminders, texting, call coverage, recall, and fax in one primary care software platform built for family practices.
No. SimpleChime works alongside your family practice management software and handles patient communication: scheduling, reminders, texting, calls, and fax.
Yes. Direct primary care practices use SimpleChime for patient texting, online booking, reminders, and call coverage, alongside the systems they use for records and memberships.
Yes. SimpleChime keeps patients engaged between visits with two-way texting, reminders, and Patient Recall outreach for wellness visits and follow-ups.
Yes. The AI Voice Assistant answers routine calls, and call queues and skill-based routing send the rest to the right staff member.
The visit date and time, plus a way to confirm or reschedule, sent by text and email.
Reach Us
385-208-4770
sales@falkondata.com
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