Communication that keeps up with Your Practice.
We help healthcare teams manage patient conversations with clarity, speed, and confidence across messaging and voice.
What drives everything we build.
Our Mission
Simplify how healthcare teams connect with patients. Every interaction faster, clearer, and easier to manage across messaging and voice.
Our Vision
A healthcare experience where communication is never a bottleneck and becomes a seamless part of delivering great care.
Our Focus
Built for real-world clinical workflows, helping teams stay organized, responsive, and in full control of patient communication.
Responding right,
not just responding.
Patient communication is not just about replying. It is about responding at the right time with full context. SimpleChime brings structure to everyday workflows.
Two-Way Texting
Quick, contextual exchanges that keep patients engaged without tying up phone lines.
Integrated Phone System
Real-time conversations with full patient context right alongside your messages.
Shared Team Workspace
Everyone on your team sees the same conversations, notes, and history.
Full Interaction Visibility
Track every touchpoint across SMS, calls, and follow-ups in one place.
Patient Inbox
Sarah M. — Appointment follow-up
Hi, I wanted to confirm my appointment for Thursday at 2 PM.
10:32 AM
Hi Sarah, confirmed. We will see you Thursday at 2 PM. Let us know if anything changes.
10:34 AM
Perfect, thank you so much.
10:35 AM
Numbers that matter.
Practices using SimpleChime report measurable improvements across every communication touchpoint.
40%
Faster Response Times
40%
Fewer Missed Inquiries
60%
Less Front Desk Workload
3x
More Consistent Follow-Ups
Built for Real Practices
Clinical workflow ready
Built by people who care about getting it right.
We are focused on solving healthcare communication challenges with practical, real-world solutions. Every feature is designed to reduce friction and help teams stay in control.
It is not about changing your workflow. It is about making it work better at scale, with less friction and more control.
Book a DemoYour Patients Are Already Texting.
Is Your Practice Ready to Respond?
Phone tag, voicemails, and hold times aren't just frustrating they're pushing patients to the next provider on the list.
Patients don't Leave Voicemails
80% hang up when they can't get through. They don't call back; they move to the next provider on Google.
Your Front Desk is Stretched Thin
Every call to book, reschedule, or ask a simple question pulls staff away from in-person patients.
Messages Live in too Many Places
Emails, portal messages, sticky notes, and phone callbacks all create gaps and patients pay for it.
HOW IT
WORKS
No new hardware. No new phone number (unless you want one). Your patients reach you exactly the same way they always have — now they can text it.
Add staff with their own logins, assign roles, and set notification preferences. Works seamlessly on desktop and mobile.
Incoming patient texts flow into your shared inbox instantly. Reply, assign, tag, and close all from one screen.
Turn on Online Scheduling, the Lead Capture Widget, or AI-assisted replies whenever you're ready. No re-onboarding, no new contracts.
What Practices See After Switching to SimpleChime
vs. 4+ hours over the phone
instead of voicemail
move completely to text
assignments & full history
directly inside conversations