Smart Healthcare Communication Platform
The last front desk software you'll ever need.
Our Voice AI answers every call. Texts reply instantly. Reminders go out automatically. Patients book themselves online. Your staff finally gets to focus on care, not communication.

One Platform for Every Patient Conversation
Manage patient communication more efficiently with one connected healthcare communication platform. From appointment reminders and follow-ups to HIPAA-compliant messaging and calls, SimpleChime helps your team deliver a smoother patient experience.
Core Features
SMS Communication
Stay connected with patients through secure, HIPAA-compliant SMS communication that feels natural and responsive using your existing office number.
- β Two-way texting with patients
- β Automated appointment reminders
- β Patient self-rescheduling through text
- β Targeted SMS campaigns
- β Easy review and feedback requests
Healthcare Phone System
A reliable phone solution built for busy medical offices. Route calls efficiently and keep every conversation tied to the right patient record.
- β Smart call routing and forwarding
- β Voicemail management with easy access
- β AI voice assistant for patient calls
- β Automated follow-up for missed calls
- β Call sentiment insights
- β Unified view of patient communications
Online Scheduling
Let patients book appointments on their own time while reducing back-and-forth calls and scheduling errors for your team.
- β 24/7 self-service appointment booking
- β Patient self-rescheduling
- β Automatic confirmations and reminders
- β Real-time calendar sync
- β Fewer double-bookings and conflicts
Digital Fax
Send and receive medical documents securely without the hassle of traditional fax machines or paper clutter.
- β Fully secure digital faxing
- β Easy electronic document sharing
- β Access faxes from anywhere in the cloud
- β Faster turnaround on referrals and records
Email Communication
Keep patients informed with clear, automated emails that feel personal rather than generic at the right moment.
- β Automated reminders and confirmations
- β Appointment details and prep instructions
- β Follow-up messages after visits
Lead Capturing Widget
Capture patient inquiries instantly with an intelligent website widget and chatbot. Respond faster and convert more visitors into appointments.
- β 24/7 website lead capture
- β Interactive chatbot for instant engagement
- β Automated lead qualification and routing
- β Instant answers for common patient questions
- β Convert more visitors into booked patients
See SimpleChime in Action
Join 1,200+ practices that cut patient call volume by 60% and freed their front desk teams to focus on care.

