(385) 208-4770
Clinicians are in session, and the phone keeps ringing. SimpleChime is behavioral health software for patient communication: online scheduling, reminders, two-way texting, call coverage, and recall in one place, so every patient reaches someone and your team stays focused on care.
Hi, are you taking new patients?
Yes! Here’s our online booking link.
Behavioral health practices run on recurring appointments, and clinicians spend most of the day in session. New patient inquiries, reschedule requests, and patients who quietly stop booking all land on a small admin team. SimpleChime is behavioral health practice software for patient communication, and it works alongside your EHR, from solo clinicians to multi-clinician group practices.
Six tools that cover patient communication, from the first inquiry to the next appointment.
Patients book from their phone at any hour instead of calling during the day. SimpleChime works as behavioral health online scheduling software that keeps recurring appointments full.
Discreet text and email reminders go out before each appointment, so fewer recurring slots go unused and staff skip the reminder calls.
Patients text your practice about scheduling and logistics, and admin staff reply from a shared inbox without pulling clinicians out of session.
Clinicians can’t answer mid-session, and a first-time caller may not call twice. The AI Voice Assistant answers routine calls, so every patient reaches someone.
“Hi, I’d like to get back on the schedule.”
Patients who pause care are easy to lose track of. Patient Recall reaches out by text and email, so returning is one reply away.
@Jordan new referral, can you reach out to schedule?
referral.pdfClinicians and admin staff coordinate in one platform instead of personal phones, and referrals arrive by fax in the same place.
Every person in a behavioral health practice feels the communication load differently. Here is what changes for each of them.
Fewer empty slots, fewer tools.
Scheduling, reminders, texting, calls, and recall run in one platform alongside your EHR, so recurring appointments stay full.
One inbox instead of a stack of callbacks.
Texts land in a shared inbox, AI Labels sort them by topic, and call queues spread incoming calls across the team.
Stay in the session, not on the phone.
Routine calls are answered and routed, voicemails arrive as text, and Team Chat replaces hallway messages.
Reach the practice without a phone call.
Patients book online, confirm or reschedule from a text, and get a check-in if they stop booking.
Most behavioral health software solutions focus on records and billing. For patient communication, use this checklist to compare behavioral health software systems and appointment scheduling platforms:
| What to check | Why it matters | SimpleChime |
|---|---|---|
| Works alongside your EHR | Appointments and messages sync without re-entry | Included |
| Self-scheduling and online booking | Patients book without a phone call | Included |
| Automated text and email reminders | Fewer missed appointments, no manual calls | Included |
| Two-way texting with a shared inbox | Patients get answers without clinical details going over text | Included |
| Call coverage during sessions | Callers reach someone while clinicians are with patients | Included |
| Recall outreach | Patients who stop booking get a timely check-in | Included |
| Team messaging and fax | Staff coordinate and receive referrals in one place | Included |
SimpleChime covers every item on this list. See it in a demo
See how SimpleChime’s behavioral healthcare software handles scheduling, reminders, texting, call coverage, and recall for your team. Bring your questions and we’ll walk through your setup.
Behavioral health software is the set of tools a practice uses to run care, including EHR, billing, and patient communication. SimpleChime focuses on communication: scheduling, reminders, two-way texting, calls, recall, and fax, alongside your EHR.
No. SimpleChime works alongside your EHR and practice management software and handles patient communication.
It depends on what you need to solve. If your EHR already covers records and billing, look for communication tools a small team can run: online scheduling, reminders, texting, and call coverage. SimpleChime is built for independent practices, from solo clinicians to group practices.
Yes. Patients self-schedule from real-time availability and can reschedule by text instead of calling.
Yes. Patients text your practice, and your team replies from a shared inbox. AI Labels tag incoming messages with your team’s own labels, so staff know what needs attention first.
The AI Voice Assistant answers routine calls and routes them based on rules you set. Voicemails are transcribed, so clinicians can read them between sessions.
Reach Us
385-208-4770
sales@falkondata.com
Mon-Fri: 9am - 5pm
