Mental Health Software | SimpleChime (preview)

Mental Health Software That Keeps Sessions on Track

You can’t pick up the phone mid-session. SimpleChime can. It handles booking, reminders, texting, calls, and follow-up outreach for solo and group practices, so every patient reaches someone and you stay focused on care.

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  • Works alongside your EHR
  • Texts, calls, and booking in one place
  • For solo and group practices
Why it fits

Built for How Therapy Practices Work

Your day runs in back-to-back sessions, and the phone keeps ringing anyway. Patients want private messages and booking without a call, and an unanswered inquiry can mean a patient who books somewhere else. SimpleChime is software for mental health professionals that handles this communication alongside your practice management software, from solo private practices to group practices.

  • Recurring sessions
  • Clinicians in session
  • Private messages
  • Booking without a call
What you get

What Your Practice Gets With SimpleChime

Six tools that cover patient communication, from the first call to the next booking.

Therapy Scheduling Software Patients Can Use Anytime

Patients book from their phone at any hour, without the extra step of calling. SimpleChime’s scheduling software for therapists keeps recurring individual and group sessions full.

  • Online booking system for therapists with real-time availability
  • Rescheduling by text, with no phone tag

Session Reminders That Respect Patient Privacy

Discreet text and email reminders go out before each session, so fewer weekly slots go unused and no one has to make reminder calls.

  • Text and email reminders and confirmations before every session
  • Email patients directly from the appointment screen

Mental Health Two-Way Texting Software

Patients text your practice about scheduling and logistics, and admin staff reply from a shared inbox without interrupting clinicians mid-session.

  • A shared inbox your whole team can see
  • AI Labels that tag incoming messages with your team’s own labels, so staff know what needs attention first

Calls Answered While You’re in Session

You can’t pick up the phone mid-session, and a first-time caller may not call twice. The AI Voice Assistant answers routine calls, so every patient reaches someone.

  • Auto-answer menus and call routing to the right person, based on rules you set
  • Voicemails transcribed, so you can catch up between sessions

Patient Recall That Refills Your Schedule

Patients who stop booking are easy to lose track of. Patient Recall reaches out by text and email, so they can return when they need support.

  • Automatic text and email outreach to patients due to rebook
  • Recall workflows you set up and adjust

Tools That Keep Group Practices Coordinated

Clinicians and admin staff coordinate in one platform instead of personal phones or outside chat apps.

  • Team Chat for secure 1:1 and group messaging, with file sharing, @mentions, and linked patient records
  • Fax send and receive for referrals and records
By specialty

SimpleChime for Every Therapy Specialty

From couples work to psychological testing, each specialty communicates with patients differently. Here is how SimpleChime fits yours.

Couples and Family Therapy

One session, more than one calendar.

Either partner can text to confirm or move a session, and every reply lands in one shared inbox.

Two-way texting Shared inbox

Child and Adolescent Therapy

Parents handle the logistics.

Parents book after-school times online, sign consent forms electronically, and get reminders on their own phone.

Online booking Consent forms

Psychiatry and Med Management

Short visits, frequent follow-ups.

Recall Rules reach patients due for a follow-up by text and email, so no one quietly falls off the schedule.

Patient Recall Call routing

Psychological Testing

Referrals in, long appointments out.

Referrals arrive by fax, get passed to the scheduler in Team Chat, and reminders help testing days start on time.

Fax Team Chat
Buyer’s checklist

How to Choose Mental Health Software

Comparing therapist, psychologist, or behavioral health scheduling software? Use this checklist. Look for a platform that works alongside your EHR and covers each of these:

What to check Why it matters SimpleChime
EHR or practice management integration Sessions and messages sync without re-entry Included
Private two-way texting Patients get answers without clinical details going over text Included
Online booking Patients schedule without phone tag Included
Automated session reminders Fewer missed sessions, no manual calls Included
Call coverage during sessions Patients reach someone while you’re in session Included
Recall outreach Patients who stop booking get a timely check-in Included
Internal team messaging Group practices coordinate without outside apps Included

SimpleChime covers every item on this list. See it in a demo

Spend Your Day in Session, Not on the Phone

See how SimpleChime handles scheduling, reminders, texting, call coverage, and recall for your practice. Bring your questions and we’ll walk through your setup.

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Questions

FAQs

Does SimpleChime replace my practice management software?

No. SimpleChime works alongside your mental health practice management software and handles patient communication: scheduling, reminders, texting, calls, and recall outreach.

What happens when a patient calls during a session?

The AI Voice Assistant answers routine calls and routes them to the right person based on rules you set. Voicemails are transcribed, so you can read them between sessions.

Can SimpleChime reach patients who haven’t rebooked?

Yes. Patient Recall finds patients due for a follow-up and contacts them by text and email, using workflows your practice sets up.

Does SimpleChime work for group practices with several clinicians?

Yes. Group practices can route calls by rules or skills, share one inbox across the admin team, and use Team Chat for internal coordination.

Which EHR and practice management systems does SimpleChime work with?

SimpleChime integrates with systems including AdvancedMD and BestNotes. If you use a different system, ask about it during a demo.

Can patients book group sessions online?

Yes. SimpleChime’s therapy appointment scheduling software lets patients book individual or group sessions from real-time availability.